The Compassionate Friends, a support group for parents who have lost children, devised a list of "DO'S and DONTS" for the families and friends of bereaved parents. Their suggestions include:
DO...
-Let your genuine concern and caring show.
-Be available...to run errands, to listen, to help with the other children, to do whatever else needs done at the time.
-Allow them to express as much grief as they are feeling at the moment and are willing to share.
-Say that you are sorry about what happened and about their pain.
-Encourage them to be patient with themselves. Not to expect too much of themselves and not to impose any "shoulds" on themselves.
-Allow them to talk as much and as often as they wish about their child.
-Reassure them that they did everything they could, that there was nothing that they missed and that there was nothing else ANYONE could have done to save their child's life.
-Help them let go of the questions and the guilt.
-Remember the child's birthday and anniversaries with the parents.
-Do give special attention to the child's brothers and sisters (they are hurt and confused too and in need of attention which their parents may not be able to give at this time.)
DON'T...
-Let your own sense of helplessness keep you from reaching out.
-Say you know how they feel unless you have also lost a child.
-Say "you ought to be feeling better by now" or anything else which implies a judgement of their feelings.
-Change the subject when they mention their child.
-Remove pictures of the child from your own home (they need their child remembered.)
-Avoid mentioning the child out of fear that you will remind them of their pain (they haven't forgotten it!).
-Point out that at least they have their other children (children are not interchangeable).
-Say that they can always have another child (even if they want to, or can, another child will not replace the child that they have lost).
-Make any comments that suggest that the care given their child at home, in the emergency room, etc., was inadequate.